Summit Broadband
Summit Broadband for Vineyards Residents
Summit Broadband has a dedicated line for those who live in the Vineyards communities. Any resident needing help should call 239-319-1846. You may speak to a Summit representative to report issues regarding PHONE | INTERNET | VIDEO TV connections. In addition, you can receive help regarding billing or adding services as well.
Each resident receives two TiVo boxes. One main box and one mini. Two remotes. Service covers phone, 250 x 250 Internet and cable TV. This is part of our Master Association service contract. Any additional Mini boxes needed you must reach out to Summit Broadband to purchase.
Your equipment is owned by Summit and should be returned when you sell your unit. See below link for "Summit Equipment Return When Selling Your Home" in documentation for procedures to close out or transfer your account.
SUMMIT BROADBAND RETAIL LOCATIONS
BONITA SPRINGS
24017 Production Circle, Suite 4
Bonita Springs, FL 34135
Monday - Friday | 9AM - 5PM
EAST NAPLES
6060 Collier Blvd., Suite 62
Naples, FL 34114
Monday - Friday | 9AM - 5PM
NAPLES
1443 Rail Head Blvd.
Naples, FL 34110
Monday - Saturday | 9AM - 5PM
Summit Contact: Click Here
Email: care@asksbb.com
Website: Click Here
Vineyards Summit Customer Support Line: 239.319.1846
Summit Online Support: Click Here
Summit Broadband Secure Login: Click Here
SWFL CHANNEL LINE UP (Download Here)
CLOSED CAPTIONING HELP
What Accessibility Settings are Available in TiVo? (Learn More)
Customized Closed Captioning settings will work for the majority of shows you watch or record, but both the broadcaster and the vendor of a show may choose to override your desired settings. If the Closed Captioning appearance changes on a single recording or for a series, the change was made either by your cable company or the vendor of the show. TiVo cannot override these settings.
For immediate closed captioning complaints, please call 239.444.0400 in Southwest Florida using your local relay service.
SUMMIT BROADBAND DOCUMENTATION & SUPPORT VIDEOS
Summit Online Support Videos Tutorials - (Click Here)
Troubleshooting Power Reset - (Download Here)
TiVo Quick Start Guide & Tips - (Download Here)
Summit Equipment Return When Selling Your Home - (Download Here)
TiVo Remote Video
TiVo My Shows Video