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Summit Broadband
 
 

SUMMIT RETAIL LOCATION
 
1443 Rail Head Boulevard
Naples, FL 34110
Hours Monday - Saturday 9AM - 5PM
Website: Click Here
Vineyards Summit Customer Support Line: 239.319.1846
Summit Online Support: Click Here
 
Summit Broadband Secure Login: Click Here
 
SWFL CHANNEL LINE UP (Download Here)
 
 
CLOSED CAPTIONING HELP
 
What Accessibility Settings are Available in TiVo? (Learn More)
 
 
Customized Closed Captioning settings will work for the majority of shows you watch or record, but both the broadcaster and the vendor of a show may choose to override your desired settings. If the Closed Captioning appearance changes on a single recording or for a series, the change was made either by your cable company or the vendor of the show. TiVo cannot override these settings.
 
For immediate closed captioning complaints, please call 239.444.0400 in Southwest Florida using your local relay service.
 
SUMMIT BROADBAND DOCUMENTATION
 
Troubleshooting Power Reset - (Download Here)
TiVo Quick Start Guide & Tips - (Download Here)
TiVo Welcome To The Experience - (Download Here)
TiVo Project FAQ - (Download Here)
Summit Equipment Return When Selling Your Home - (Download Here)
 
VINEYARDS SUMMIT DEDICATED HELPLINE
 
Summit Broadband has a dedicated line for those who live in the Vineyards communities. Any resident that is having trouble with any service should call 239-319-1846. You may speak to a Summit representative to report issues with phone, internet or your television cable box and connection. In addition, you can receive help regarding billing or services as well.
 
VINEYARDS SUMMIT GPON PHASE II
 
Should you have any post-install issues or questions, please follow the guidelines below for assistance:
• Within 48 hours – Please contact the Launch Team via email at: launch@summit-broadband.com
• After 48 hours – Please contact the Vineyards Support Line 239.319.1VIN (1846)
Additionally, there are two full-time Summit Broadband team members onsite to provide a TiVo quick tutorial to any residents with questions. Please contact the Launch Team at the email address above.
 
TiVo Remote Video
 
 
TiVo My Shows Video
 
Thank you!
Clubside Reserve Media Captain